CUSTOMER TESTIMONIALS

Testimonials

Items 11 to 20 of 3460 total

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9-01-2020
Super fast and it is absolutely perfect.

Ordered hot tub cover

shane robilliard, malagash, Nova Scotia

Excellent

7-01-2020
Took a bit longer then expected to deliver but definitely worth the wait.

Ordered Winter cover

Neil Desjardins, Gatineau, Quebec

Good

7-01-2020
Shipped faster than quoted.

Fits Perfectly.

Ordered Hot Tub Cover

Randy Baker, St. Thomas, Ontario

Good

7-01-2020
Thank you for a beautiful cover the cover arrived well ahead of time and fits much better than my last cover and it feels and looks much better i was very impressed with the cover and it seals much better than my other cover i am very pleased with the hinge it looks much better and stronger than the other cover so thank you for a great product

Ordered spa cover

Lee brubacher, hawkesville, Ontario

Excellent

7-01-2020
I was exceptionally pleased with the personal guidance and promptness to replace my hot tub cover. Gord is especially prompt and helpful. I reside in a small community in Northwestern Ontario where shipping costs can be very high. With Gord;'s help, I was able to arrange shipment and delivery to my home with minimal costs. Looking forward to seeing how well the product holds up. Initially the fit is awesome and as ordered. No unexpected surprises.

Jay Daiter (Nakina, Ontario)

Ordered Hot Tub Cover

Jay Daiter, Nakina, Ontario

Excellent

5-01-2020
Great product and great customer service. Before placing the order talked to the owner as it was a special order product. Were impressed with his knowledge and found the advice very valuable. Received the cover before Christmas as promised. Already using the new cover for a few weeks. It is much lighter than the old one. Very happy with everything.

Ordered Hot tub cover

Ella, Calgary, Alberta

Excellent

5-01-2020
We received our hot tub cover in less time than quoted and it fit to perfection. We are more than happy with the quality of the new cover. We can see that it is made with top notch material and was custom crafted with care. Hot Tub Covers Canada called within 5 minutes of our original order being submitted and noticed that we had made an error in our measurements according to the specs of our tub. I was very impressed that they noticed the error and worked with us to get the correct measurements. Thanks again!

Ordered Hot Tub Cover

Denise Bunston, Nottawa, Ontario

Excellent

5-01-2020
I was very pleased with the quality of the replacement hot tub cover that I purchased. I chose to get a thicker cover than the original one and it was easy to install, although I had to make some small adjustments to the lift. I was also pleased at the expediency of the delivery.

The price was just over half of what it would have cost me if I had ordered a replacement cover through the business that I had bought my hot tub from. The only glitch that occurred was in the delivery process.

Due to the fact that I live an hour away from the established delivery location,

I was waiting for a phone call informing me that my hot tub had arrived and could be picked up. This didn't happen. I had to track the progress of the delivery process and find out who transported the cover.

Once I found out that information, I was told that the cover had arrived days earlier, but that the warehouse could not inform me because the person who shipped the hot tub cover had not placed my phone number on the shipping form.

Instead, they had put the phone number of the transportation company. This was verified when I picked up the cover when I saw the shipping label.

Ordered Hot Tub Cover

Wayne Alexander, Pincher Creek, Alberta

Excellent

2-01-2020
I had a great experience ordering from HOT TUB COVERS CANADA.CA. Not only does the quality and workmanship seem amazing, bu it fits perferctly. Even fits better than the original. If I had one small complaint it would be the sizeable charge for faster production.

Ordered Premium Walk On Cover

Robert Crawford, Ashton, Ontario

Good

31-12-2019
Excellent customer service and fast delivery!

Ordered Hot tub cover

REMI RIESS, Hanmer, Ontario

Excellent


Items 11 to 20 of 3460 total

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